Refund & Cancellation Policies

Refund Policy

Thank you for choosing odoohosting.in as your hosting service provider. We strive to ensure that you are completely satisfied with our services. If you have any concerns or questions about our Refund Policy, please contact us at sales@odoohosting.in.

1. Refund Eligibility

a. Shared Hosting and VPS Hosting:

  • If server is not reachable and our tech support confirm with your team if it is not reachable then we will refund your money. 
  • No Refund after payment if all service in running stage.

b. Dedicated Servers:

  • If server is not reachable and our tech support confirm with your team if it is not reachable then we will refund your money. 
  • No Refund after payment if all service in running stage.

2. Conditions for Refund

a. Unused Services: No refund

b. Request Process: To request a refund, please contact our customer support team within the eligible refund period. You can reach out to us via sales@odoohosting.in


Cancellation Policy

1. Cancellation Process

a. Shared Hosting and VPS Hosting:

  • To cancel your hosting subscription, please confirm before your payment cycle of 1st of each month.

b. Dedicated Servers:

  • To cancel your dedicated server subscription, please contact our customer support team via sales@odoohosting.in

4. Suspension and Termination

Suspension only happen when company cross 7 days grace period of payment cycle. We share all the backups and snapshots before the warning of Termination. We can expand the termination based on customer communication.


0